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Privacy Policy

Effective date: February 24, 2026

This Privacy Policy describes how we ("we", "us", "our") handles information when you use Parcel — Package Tracker (the "App") and our website.

1. Information We Process

To provide parcel tracking features, the App may process the following information:

  • Tracking numbers you add
  • Parcel names or notes you create
  • Delivery status updates received from carrier services
  • Basic technical data required for app functionality (for example device/app version and diagnostic events)

2. How We Use Information

We use information only to operate and improve the App, including:

  • Retrieving shipment and parcel tracking updates
  • Displaying shipment timelines and statuses
  • Sending push notifications you enable
  • Providing support and troubleshooting
  • Improving reliability, performance, and user experience

3. Tracking Numbers and Carrier Requests

When you use tracking features, tracking numbers and related request data may be sent to carrier APIs or service providers to retrieve shipment updates. This is necessary for the App to function.

4. Push Notifications

If you enable notifications, the App may use Apple Push Notification services to send parcel status alerts. You can disable notifications at any time in your device settings.

5. Analytics and Diagnostics

We may use privacy-friendly diagnostics and analytics to monitor crashes, errors, and app performance. We do not sell personal data.

6. Data Retention

We keep information only as long as needed to provide the App, maintain service quality, comply with legal obligations, and resolve disputes.

7. Data Sharing

We do not sell your personal data. We may share limited information with service providers only when necessary to operate the App (for example, hosting, notifications, analytics, and carrier integrations).

8. Your Choices

  • You can remove tracking numbers from the App at any time
  • You can disable notifications in iOS settings
  • You can contact us for privacy-related questions

9. Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children.

10. International Use

Because parcel tracking may involve international shipments, data may be processed in different countries depending on carrier or infrastructure providers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

12. Contact

Support email: support@parcel-tracker.app